Trixie 2

Returns: We accept returns within 7 days of delivery if your book arrives damaged or if you receive the wrong item. To be eligible for a return, the item must be unused and in the same condition you received it.

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Refunds: Once we’ve received and inspected your return, the refund will be processed to your original payment method within 7 working days.

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Non-Returnable Items: Sale items marked ‘Final Sale’

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To Start a Return: Please contact us at loriannpreston@gmail.com with your order number and a photo of the item.

Locations: Shipping offered to all locations in South Africa via The Courier Guy.

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Processing Time: Orders are processed within 1–2 business days.

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Delivery Times: 3 - 7 business days.

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Shipping Fees: R69 (Free shipping on orders over R500).

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Tracking: You’ll receive a tracking number via email once your order has shipped.